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    <title>Process Modeler Forum</title>
    <link>http://www.itp-commerce.com/services/forum/index.php</link>
    <description><![CDATA[]]></description>
    <language>EN</language>
    <pubDate>Tue, 21 May 2013 10:32:53 +0200</pubDate>
    <lastBuildDate>Tue, 21 May 2013 10:32:53 +0200</lastBuildDate>
    <category>Process Modeler Forum</category>
    <generator>Phorum 5.1.20</generator>
    <ttl>600</ttl>
    <item>
      <title>[General] Re: PM6 doesn't load</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,745,749#msg-749</link>
      <author>Support/Info</author>
      <description><![CDATA[We are glad that helped. Various factors could lead to Visio disabling an add-in. The most frequent causes, however, are crashes and force closing the Visio application: when Visio crashes, it often disables add-ins in order to return into a more 'stable' state. Also, things like not exiting Visio correctly (e.g. shutting down Windows while Visio is still running or force closing Visio via task manager) may lead to Visio disabling add-ins.

Fortunately, these are rare events, and even when they do occur, Visio does not always decide to disable the add-ins. However, they CAN occur, so it is a good idea to remember to check the disabled add-ins whenever PM does not load.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,745,749#msg-749</guid>
      <pubDate>Tue, 21 May 2013 10:32:53 +0200</pubDate>
    </item>
    <item>
      <title>[General] Copying Sheets</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,748,748#msg-748</link>
      <author>shailesh</author>
      <description><![CDATA[Hi

Not sure if this is a BPMN issue but thought I would ask here. I have a file which I think is corrupt, so I am trying to copy one or 2 sheets from that file into a new one.

When I select the the whole sheet (using a mouse as there is no select all or copy sheet function) and copy then paste into a new file, the formatting has disappared and the flows are in black and white!! 

Is there an easy way to copy a sheet out of a file without losing formatting?

Many thanks
Shailesh]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,748,748#msg-748</guid>
      <pubDate>Mon, 20 May 2013 12:12:13 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: PM6 doesn't load</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,745,747#msg-747</link>
      <author>CLSmith</author>
      <description><![CDATA[Thanks; checking the COM Add-in &quot;re-enabled&quot; the Process menu. Since I've used PM6, with no issues, basically every day since purchasing it -- any idea on how it became &quot;disabled.&quot; Is it a result of something I might have done and can avoid in the future?]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,745,747#msg-747</guid>
      <pubDate>Fri, 17 May 2013 17:37:38 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: PM6 doesn't load</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,745,746#msg-746</link>
      <author>Support/Info</author>
      <description><![CDATA[Hi,

Unfortunately, there is not enough information to work with. Could you please try what is described in the following two links?

- http://pmhelp.itp-commerce.com/questions-answers/visio-20032007-no-process-menu/
- http://pmhelp.itp-commerce.com/questions-answers/visio-2010-no-bpmn-tab/

If that does not help, we will need further information such as:
- what Windows version are you using? XP, Vista, 7, 8? 32 bit or 64 bit?
- what Visio version do you use? 2003, 2007, 2010, 2013? 32 bit or 64 bit (this can be different from Windows)?]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,745,746#msg-746</guid>
      <pubDate>Fri, 17 May 2013 17:17:20 +0200</pubDate>
    </item>
    <item>
      <title>[General] PM6 doesn't load</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,745,745#msg-745</link>
      <author>CLSmith</author>
      <description><![CDATA[After several months of using PM6, this morning when I select the application to start up, only Visio opens. I get no PM add-in. I can choose to create a BPMN 2.0 map using the appropriate stencil, but I have no capability to validate, etc., using PM6. I, of course, re-started my machine, but the error persists.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,745,745#msg-745</guid>
      <pubDate>Fri, 17 May 2013 16:05:15 +0200</pubDate>
    </item>
    <item>
      <title>[Process Documentation &amp; Reports] Re: Process Documentation/Template Question</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?10,441,744#msg-744</link>
      <author>Support/Info</author>
      <description><![CDATA[Hi,

Unfortunately it is currently not possible to document sheet by sheet. However, you can document by process level, which will probably result in what you are looking for (since usually each sheet corresponds to a process level).

You can use a pattern similar to this:
%%PATTERN; type=activity;outlinelevel=1;recursive=false;hierarchical=true;elementfilter=Task%%

What is important is, it must be an activity pattern (do not let the name irritate you, you can filter by any element, not just activities) and the two attributes recursive=false and hierarchical=true must be set like this.

This pattern will insert a screenshot of the process level (the sheet) followed by the documentation of the elements therein.

Hopefully this is what you have been looking for.

Regards, itp]]></description>
      <category>Process Documentation &amp; Reports</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?10,441,744#msg-744</guid>
      <pubDate>Thu, 16 May 2013 12:29:59 +0200</pubDate>
    </item>
    <item>
      <title>[Process Documentation &amp; Reports] Re: Process Documentation/Template Question</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?10,441,743#msg-743</link>
      <author>ghobbs003</author>
      <description><![CDATA[Hi,

Any response to this question? I have precisely the same need.]]></description>
      <category>Process Documentation &amp; Reports</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?10,441,743#msg-743</guid>
      <pubDate>Wed, 15 May 2013 17:56:02 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Unable to import bpmn files into PM5</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,740,742#msg-742</link>
      <author>Support/Info</author>
      <description><![CDATA[Hi,

We have looked at the test file you have provided and it seems that the issue lies
in the generated export. Unfortunately, the file is not entirely correct, which is
why you get an error when you try to import it into Process Modeler.

If you manually correct the exported XML, you will be able to import the diagram
correctly.

I do not know how familiar you are with the BPMN XML, but I will try to explain
the issue:

If you look into the file you will find the following line:

This line represents the pool/participant in your diagram. The problem with this,
is that the attribute 'bpmnElement' is referencing the process when it should be
referencing the pool instead. A process has no shapes. The pool shape stands for a
participant which holds a reference to a process.
So in order to correct the diagram, the value of the attribute 'bpmnElement' must
be changed to the ID of the participant instead.
In your case the line should look like this:


As I am not too familiar with BonitaSoft, I cannot tell if there is a way to
change the way they generate the BPMN files. If you cannot control the export, I
am afraid you will have to manually change all pool shape references with the
correct IDs.

Regards,
itp]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,740,742#msg-742</guid>
      <pubDate>Thu, 25 Apr 2013 12:43:24 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Unable to import bpmn files into PM5</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,740,741#msg-741</link>
      <author>Support/Info</author>
      <description><![CDATA[Would it be possible to send us one of the BPMN files that fails to import? That would make it easier for us to identify the problem.

You can forward the file to info@itp-commerce.com

Regards,
itp]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,740,741#msg-741</guid>
      <pubDate>Wed, 24 Apr 2013 09:30:19 +0200</pubDate>
    </item>
    <item>
      <title>[General] Unable to import bpmn files into PM5</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,740,740#msg-740</link>
      <author>ritar</author>
      <description><![CDATA[Hi,

I am unable to import BPMN files generated by Bonita soft into PM5.
Each time i try to do so, i get the error attached.

Any idea how to solve this issue? Note however that BPMN files generated by PM5 were successfully imported into Bonita soft.

Thanks]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,740,740#msg-740</guid>
      <pubDate>Tue, 23 Apr 2013 16:09:37 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Disappearing labels</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,691,739#msg-739</link>
      <author>Support/Info</author>
      <description><![CDATA[Dear MrBecker,

The language options are per file. Switching the language should not delete any labels normally, only hide them. When switching back they should reappear. You can send the file to info@itp-commerce.com for our inspection.

Regards,
itp]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,691,739#msg-739</guid>
      <pubDate>Mon, 15 Apr 2013 16:46:06 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Disappearing labels</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,691,738#msg-738</link>
      <author>MrBecker</author>
      <description><![CDATA[Hello, 

thanks for quick response. 

Additional info: We upgraded from 5.6 to 6 and this is the first use of PM6. Most files work fine, the one with process map elements does not.

I have one older version of the file (genrated with PM5.6) and the text does not disappear/also the dialog appears. As soon as saving the file to a new one (Save as...) and reopening it, the above described issue appears (Re/entering the Process names does not help).

I tried the language things with the result that all text was gone. Is there a way to restore or reset? I switched back to &quot;unspecified&quot;.

Are the options per file or general for the application? I cannot attach the file (not allowed). 

Thanks for your support.

BR, 
MrBecker]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,691,738#msg-738</guid>
      <pubDate>Mon, 15 Apr 2013 16:03:01 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Support &amp; contact form with no reply</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,732,737#msg-737</link>
      <author>Support/Info</author>
      <description><![CDATA[Hello,

You should have received our reply on the 2nd of April, can you please confirm this? It seems that our mailing system was experiencing some delays around the 28th of March. We apologize for the inconvenience.

Kind regards,
itp]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,732,737#msg-737</guid>
      <pubDate>Mon, 15 Apr 2013 14:54:32 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Problems with HTML Export</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,728,736#msg-736</link>
      <author>Support/Info</author>
      <description><![CDATA[Hi,

Could you please update to the latest build (3386.15573)? Does the error still occur then?]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,728,736#msg-736</guid>
      <pubDate>Mon, 15 Apr 2013 14:49:05 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Disappearing labels</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,691,735#msg-735</link>
      <author>Support/Info</author>
      <description><![CDATA[Hello,

There is a known bug with the Process Map Group Element: When you expand a group to a new page, the replicated shape at the top of the page may lose its text after saving and re-opening the document. Changing the text again should save the label correctly though. This has been fixed and an update will be available towards the end of the week. I would recommend you update your copy of PM early next week. 

Please note that you will most likely not receive an update notification. We will be releasing small changes and minor fixes on a more regular basis (weekly or bi-weekly). In order not to annoy customers with frequent updates, we will only notify them when major updates are available.

Re your observation: I am assuming you are referring to the 'name inconsistency check'? Unless the check was turned off in the options it will still appear.

Kind regards,
itp]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,691,735#msg-735</guid>
      <pubDate>Mon, 15 Apr 2013 14:35:21 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Disappearing labels</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,691,734#msg-734</link>
      <author>Support/Info</author>
      <description><![CDATA[Assuming you are still in your evaluation period, all features should be activated. Only after the evaluation period expires you will fall back into Free Modeler where most features will be disabled.

Have you been trying to work with different languages? What you describe could be the result of saving your labels to a language which is not set as default.

A new diagram will always have 'unspecified' as its default language. Under Document Properties-&gt;Localization you can add other languages and also set the default language. The default language is the one that will be shown when a diagram is opened.

In the Language menu (ribbon) you can switch between your display languages. If you did add a new language, try change the display language under Language-&gt;Current language. If your labels were saved to a different language, they should now reappear.

If they do, I would recommend you set that language as your default language in the Document Properties.

If this does not solve the problem, could you please attach a sample file for us to have a look at?]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,691,734#msg-734</guid>
      <pubDate>Mon, 15 Apr 2013 14:19:23 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Disappearing labels</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,691,733#msg-733</link>
      <author>MrBecker</author>
      <description><![CDATA[Hello, 

I got a similiar issue. Running PM6 in VISIO2010. The text disappears from elements of the Process Map (Group, Domain) after loading the file. Standard task text etc.. still appears.

Observation:
A dialog window does not appear anymore?  (the one asking how to handle e.g. text). This was appearing before and text was loaded normally. 

Best Regards, 
MrBecker]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,691,733#msg-733</guid>
      <pubDate>Mon, 15 Apr 2013 13:36:45 +0200</pubDate>
    </item>
    <item>
      <title>[General] Support &amp; contact form with no reply</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,732,732#msg-732</link>
      <author>egroepl</author>
      <description><![CDATA[Using the support &amp; contact form on the itp-commerce homepage with no reply. Technical problem?]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,732,732#msg-732</guid>
      <pubDate>Thu, 28 Mar 2013 15:56:00 +0100</pubDate>
    </item>
    <item>
      <title>[General] Re: Title Block editing</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,729,731#msg-731</link>
      <author>shailesh</author>
      <description><![CDATA[Thanks for the reply. I am using Visio 2010 also.

I've tried both options now. 

1st option did not have the desired result. The block is still empty.

2nd option, I changed the logo but did not get any preview and the logo did not change.

I then went back to the 1st option and played around with some more settings which did not work when I pressed apply.  But strangely enough, after pressing on the Apply button, the logo changed!!

I'll still keep playing around with it and hope I get lucky!! Thanks for your help.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,729,731#msg-731</guid>
      <pubDate>Fri, 08 Mar 2013 15:02:08 +0100</pubDate>
    </item>
    <item>
      <title>[General] Re: Title Block editing</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,729,730#msg-730</link>
      <author>bdailey</author>
      <description><![CDATA[I am using Visio 2010, if you're on a earlier version you may have to hunt a bit to fine the menu choices.
In answer to your 1st question, you can edit the 3rd box down by going to the &quot;title block&quot; button or menu option depending on your version of Visio. When the &quot;Default title block for diagram&quot; box pops up put a check in the box next to &quot;Set description to:&quot; and enter the text in the box next to it. That text will appear in the 3rd box down on the left side. Not sure what the character limit is but it will obviously have impact on the size of your title block so you should probably play with it a bit.

To change the logo you need to go to &quot;Process Modeler&quot; under the File menu. Select &quot;Options&quot;, then select the BPMN version you're using. When the Option window pops up, under the General tab, you should find a place to enter or browse to the path of the logo you want to use. You should also get a preview.
You’ll have to play with the logo size and title block shape to get it to look right.
Hope this helps]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,729,730#msg-730</guid>
      <pubDate>Thu, 07 Mar 2013 19:25:24 +0100</pubDate>
    </item>
    <item>
      <title>[General] Title Block editing</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,729,729#msg-729</link>
      <author>shailesh</author>
      <description><![CDATA[Hi there

I'm new to BPMN, so please accept my apologies if this has been answered already. I have tried searching and was unable to find anything.

I've managed to work out how to edit some of the fields in the default title block by using the Attribute Explorer function. There are 2 areas I am still a little stuck on:

1. the 3 field box on the left hand side of the title block is empty for me. The top one is the name, 2nd one down is the name of the sheet but the 3rd one I don't know how to fill in automatically. Currently I'm having to copy and paste from one sheet to the next.

2. I'd like to change the itp commerce icon/picture to one of my own. Is there an easy way to do this only once so all subsequent sheets get the new icon?


Many thanks
Shailesh]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,729,729#msg-729</guid>
      <pubDate>Thu, 07 Mar 2013 12:29:23 +0100</pubDate>
    </item>
    <item>
      <title>[General] Problems with HTML Export</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,728,728#msg-728</link>
      <author>robert.woelfel</author>
      <description><![CDATA[Hi,
I have problems running the HTML-export of the german version of the Free ProcessModeler. There appears a message &quot;Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt&quot; (in english: &quot;Object reference not set to an instance of an object&quot;). The export runs ages in the background of this message and does not come to an end. If I cklick &quot;OK&quot;, the message comes immediately again.

I'm using Free PM 5 SR5 using Visio 2010 32 bit. Before, I had Visio 2003 and Free PM Version 5.0.1851.11179 SR2 and this worked fine. But since I have Visio 2010, the exported html-pages didn't link to each other when clicking on a process-box, so installed a new version of Free PM. I also installed Silverlight, because I read it somewhere.

Any ideas?]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,728,728#msg-728</guid>
      <pubDate>Tue, 29 Jan 2013 15:53:14 +0100</pubDate>
    </item>
    <item>
      <title>[General] Re: reuse of a subprocess</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,722,725#msg-725</link>
      <author>Support/Info</author>
      <description><![CDATA[A sub process cannot be re-used in BPMN 2.0. A call activity may only call a global task or a process.

In order to call a global task, drop a call activity on your sheet. This will also automatically generate and call a global task. If you want to call a different global task, use the context menu on the call activity and select 'Reuse...'. A list of all available global tasks will be shown.

To edit a global task, select the call activity that calls it and chose &quot;Attributes...&quot; from the context menu. This will allow you to edit the attributes for both the call activity and global task.

In order to call a process, the procedure is similar. Drop a call activity on your sheet (either one, the one that looks like a task or the collapsed one, it does not matter). In the context menu, select 'Reuse...'. A list of all available processes (and global tasks) will be shown.

The process being called can be anywhere within the same Visio file. Make sure, however, that you draw a pool around it.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,722,725#msg-725</guid>
      <pubDate>Mon, 19 Nov 2012 16:47:37 +0100</pubDate>
    </item>
    <item>
      <title>[General] Re: use of data store/association and pools</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,723,724#msg-724</link>
      <author>AJD</author>
      <description><![CDATA[My approach is to use messages from the black box to the relevant processes with the appropriate information/message attached. 
As soon as you start putting detail into the black box (including data sources) it ceases to be a black box.

You could also denote a token task or sub-process in your pool (thus it is no longer a black box) to which you can attach the data - if it is really that important.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,723,724#msg-724</guid>
      <pubDate>Sun, 18 Nov 2012 21:54:11 +0100</pubDate>
    </item>
    <item>
      <title>[General] use of data store/association and pools</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,723,723#msg-723</link>
      <author>GlennRichardson</author>
      <description><![CDATA[I have a number of complicated processes with black blox pools where important information is shared/updated from the pools to the process.  If I try doing associations to connect pool or sub processes to data object/store, I get errors.

For the sub-process error, I can just comply and not show this detail on the higher level diagram, but this results in loosing some key detail.

Not being able to connect the data association to a black box pool eliminates any reference to the sources contributing the details to these items.

What is a typical approach around these rules - any examples somewhere.  Only examples I've found so far are in texts or online where despite the rules, data associations are made to subprocesses orblack box pools.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,723,723#msg-723</guid>
      <pubDate>Fri, 16 Nov 2012 17:24:37 +0100</pubDate>
    </item>
    <item>
      <title>[General] reuse of a subprocess</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,722,722#msg-722</link>
      <author>GlennRichardson</author>
      <description><![CDATA[How do you make a sub-process reusable.  Found Convert-&gt;Make Global for a regular task, but no options/ability to do something similar for a sub-process.

I would desire to have this global/reusable sub-process contained within the same visio file/process as the call activity.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,722,722#msg-722</guid>
      <pubDate>Fri, 16 Nov 2012 17:18:20 +0100</pubDate>
    </item>
    <item>
      <title>[General] Re: Process Modeling Conformance issue</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,715,717#msg-717</link>
      <author>leyunx</author>
      <description><![CDATA[Thanks a lot for your response.

For the &quot;processRef&quot; attribute. When I begin to draw a flow inside the &quot;participant&quot; element, this attribute will be generated without any problem. But if I draw a process outside the black-box pool, then drag-&amp;-drop it into the participant, &quot;processRef&quot; will not be linked to the process. It's just a detail.

For the &quot;DataOject&quot; element, I just confused it with &quot;DataObjectReference&quot;, I found where to enter the name. Thanks

Best regards

Leyun]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,715,717#msg-717</guid>
      <pubDate>Fri, 20 Jul 2012 18:03:43 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Process Modeling Conformance issue</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,715,716#msg-716</link>
      <author>Support/Info</author>
      <description><![CDATA[Hi,

Process Modeler already supports these attributes.

In order to have the attribute &quot;processRef&quot; for a participant, you must model a process, i.e. you will have to draw some flow elements inside the participant. A black-box pool (empty pool), by definition, has no associated process and will therefore not create the attribute.

The &quot;name&quot; attribute for Data Objects will only be exported if the name was previously set. In order to name a Data Object, right click on your Data Object Reference and select &quot;Attributes...&quot; from the context menu. Select the referenced Data Object and change/set its name.

Generally, Process Modeler will not export any attributes which are optional by schema definition and do not contain any value.

Notice that the Descriptive Conformance Sub-Class just lists the elements and attributes that a tool must support. Omitting attributes because no value has been set for them does not violate the conformance sub-class. On the other hand, if a value is set, then tools are required to export those attributes along with their values.

Hopefully this will help with your research.

Regards,
itp]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,715,716#msg-716</guid>
      <pubDate>Thu, 19 Jul 2012 14:52:32 +0200</pubDate>
    </item>
    <item>
      <title>[General] Process Modeling Conformance issue</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,715,715#msg-715</link>
      <author>leyunx</author>
      <description><![CDATA[I'm doing a Process Modeling Conformance research with ITP Process Modeler by using the three conformance sub-classes defined in BPMN 2.0 spec.

I noticed that the &quot;processRef&quot; attribute for &quot;participant&quot; element, and the &quot;name&quot; attribute for &quot;DataObject&quot; element are missing in the xml file generated by Process modeler. As these two attributes are required in the Descriptive Conformance Sub-Class, could anyone tell me if ITP will fix this issue soon in the upcoming version?

Thanks a lot]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,715,715#msg-715</guid>
      <pubDate>Wed, 18 Jul 2012 22:37:58 +0200</pubDate>
    </item>
    <item>
      <title>[General] Re: Possible file corruption???</title>
      <link>http://www.itp-commerce.com/services/forum/read.php?4,709,711#msg-711</link>
      <author>Support/Info</author>
      <description><![CDATA[Hi Bryant,

This definitely sounds like a file corruption since all other files work fine as you say. Unfortunately, the log provided does not contain enough information and without the file it is also very hard for us to identify the exact problem.

The screenshot attached suggests that there are two elements with the same ID, which is obviously not allowed and it should not normally happen either. Maybe the file has also been edited by someone without PM installed? They may have copied existing elements which may explain the issue with the IDs.

Anyway, I suggest we try the following first:
1. In Visio 2010, go to File-&gt;Process Modeler-&gt;Options-&gt;BPMN 2.0 Options-&gt;Logging
2. Set the log level to '3'.
3. Click on the 'Clear log' button and close the options with OK.
4. Open the corrupt file.
5. As soon as it is loaded, retrieve the log file C:\Users\[your_username]\AppData\Roaming\itp commerce\Process Modeler\pmlog.txt
6. Send us the file for further inspection.

Since you cannot send us the original file, maybe you are still willing to try the following:
Make a copy of the corrupt file and start deleting random elements (or even pages) from it. Try to make the process as unrecognizable as possible but make sure the document still won't open correctly. If you think you have removed enough information to protect your client, send us the file via e-mail to info@itp-commerce.com]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.itp-commerce.com/services/forum/read.php?4,709,711#msg-711</guid>
      <pubDate>Fri, 27 Apr 2012 10:28:23 +0200</pubDate>
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