Hi Amir,
First, thank you for purchasing our product.
The ITpearls logo is protected from deletion. To delete it, right click the logo and choose ‘Format->Protection…’. Then simply uncheck the ‘From deletion’ flag. After this you should be able to delete the logo.
You said, it seems that nothing is functional. After creating a new business process diagram (even over start menu or with file->new in Visio), it should be displayed a dialog to ask for a process name (see attached picture). Does this dialog appears ? Beside this, in Visio their should be a menu called ‘Process’ on the 8th position.
If nothing happen, it is possible that you haven’t enabled macros in Microsoft Visio. How to enable macros depends on the Visio version. Please give us more information about your system (Operating system, Visio version, .net Framework)
Best regards
Thomas Klaus
Developer
ITpearls Ltd.